Getting started
- What is Salestrail?
- Platform Overview - Salestrail's components
- What Are the most Common setup mistakes?
- How do I Install the Salestrail App on Android?
- What are the differences between iOS and Android?
Call Logging
- How do I Set up the Android app to track calls?
- What are the Best Practices for logging calls with Salestrail?
- What are the limitations of Salestrail on iPhone?
- HELP: Issues with call logging on Android
Call Recording
- How do I record calls?
- How do I Set up the Salestrail Recorder APK?
- HELP: Issues with Call Recording
The Call Analytics Dashboard
- What can i See and Do in the Call Analytics Dashboard?
- What can I see and do in the Call Analytics Dashboard?
- What is Permission Status on the Dashboard and which Permissions does the app Require?
- HELP: Issues with the Call Analytics Dashboard?
CRM & Integrations
- How does the CRM Integration work?
- How is call data logged in my CRM?
- What CRM integrations does Salestrail support, and how do they work?
- HELP: Issues with CRM Integrations
Salesforce Integration
- How do I enable the Salesforce integration?
- What are the default field mappings for Salesforce task creation?
- What does the Salesforce OAuth Error mean?
- How does Salestrail handle duplicates in my Salesforce or other CRM?
Billing & Subscription
- What is Salestrail's Pricing Structure?
- How long is the Free Trial of Salestrail?
- How do I modify or Cancel my subscription?
I Have a Problem
- Why are my calls not being logged?
- Why are WhatsApp calls not being logged?
- Why is my Salestrail call recording only capturing one side of the audio, and how can I fix it?
- Known limitations on Salestrail
- Why are calls not being recorded?