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Key Features That Deliver

  • Call data on inbound mobile calls – SIM & WhatsApp Business

  • A shared team queue makes sure that there are no missed calls.

  • Missed calls are displayed in real-time – You can also see how many times you tried to call back

  • Clearance is done automatically when the customer is reached.

  • Real-time call reporting for sales managers tracks calls made, rep performance, and calls that were not answered.

  • Built to support mobile-first teams in various industries, including dealerships, service providers, and businesses based on bookings.

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Why Inbound Callback Matters?

In the absence of structure, calls get missed or mishandled. Salestrail addresses this with two key features: tracking every phone call and highlighting numbers that need a callback. Managers can view unanswered calls, callback times, and resolution rates in real time—ensuring accountability, faster response, and fewer lost opportunities. The result? Happier customers and greater efficiency in inbound-heavy industries.

  •      Every caller gets reached; no drop-offs. After implementing Salestrail’s Inbound Callback solution, every customer who calls can be contacted—no one feels left out.
  •      You can see and get back to every missed call in real time. The system keeps a live list of unhandled calls, both group and direct, and removes each once the customer is reached or calls back. This prevents duplicate callbacks and ensures full coverage.
  •      You can prove accessibility with facts. Reporting is based on actual call events (inbound, outbound, missed), daily counts of unique unhandled customers, and detailed handling/talk times—enabling data-driven decisions.
  •       Fast to roll out, it works with existing SIM cards and phone numbers. No need to change operator.

Mobile-First, SaaS-Ready Design

Salestrail is a no-hardware, no-VoIP SaaS built for teams that rely on mobile phones to handle customer calls and improve accessibility. It offers automatic CRM call logging and reliable call tracking—without VoIP.
Real-time call reports help managers focus on conversations that drive revenue, making Salestrail a standout in its category.

 

  • No lost sales due to missed calls.

  • Shared visibility eliminates multiple callbacks.

  • Automatic call logging to CRM for accuracy in records.

  • The WhatsApp call tracking app is compatible with SIM calls.

  • Easy-to-read insights through the sales rep performance dashboard.

  • Provide quicker and reliable customer service without complex configurations.

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Why Teams Trust Salestrail

  • Mobile call monitoring software for inbound customer calls both on SIM and Whatsapp

  • Sales call tracking and analytics dashboard for service level insights.

  • Accountability is identified with the sales rep performance dashboard

  • Automatic call logging to CRM, so that they are accurate with every call back.

  • Real-time call reporting for sales managers to make customer service measurable.

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“Honestly, I don't understand why everyone isn't using Salestrail. Why waste time logging calls manually when you can automate the entire process? With Salestrail, our call data flows seamlessly into HubSpot, unlocking powerful insights, and I just love that we can make calls with our regular mobile number—it's a game changer for our sales team!”
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Markus Tandefelt

“In addition to an innovative mobile application, we are very satisfied with the level of customer service and their genuine interest in responding to our requests. The best Salesforce experience so far!”
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Lauri Hyry
Salesforce user since 2010

 Previously, we did not know the exact talk time a sales manager spent on the phone with our customers. Our customer base grew by 10x during the pandemic and the telesales team grew along similar lines. It was obvious that we just couldn’t continue logging calls manually anymore”.
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Nilesh Raj
Business Manager at Airblack
"Salestrail is the kind of solution that hits you like a breath of fresh air after researching dozens of solutions, each clunkier or more expensive than the last. Making something easy to operate, integrate, and understand is incredibly challenging, and Salestrail has mastered this perfectly. It's a rare combination of simplicity and power that stands out in today's overcrowded market."
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Alex Ursu

Ready to See It in Action?

Book a demo now and find out how the Inbound Callback Solution by Salestrail turns missed calls into leads. Be quicker, monitor more, and impress customers each time.

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Platform Overview

Salestrail on iOS

Salestrail

Fredrikinkatu 33 A,
00120 Helsinki, Finland

Call :+358 40 768 3813
Email: support@liid.com
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