Salestrail converts SIM and WhatsApp activity into clean, structured data that flows directly into your workflows automatically after a quick installation. No behavior change for end-users; just richer outcomes in your solution.
Feed complete call coverage into your models (incl. mobile/SIM & WhatsApp).
Close the blind spot: desktop/VoIP alone is not the full story. Lots of calls happen over SIM and WhatsApp Business.
Richer datasets → better accuracy in summaries, sentiment, and topics.
Call recordings + metadata delivered consistently.
Outcome: better data quality, stronger ROI stories, happier customers.
Give every contact/deal the authentic call timeline with zero manual logging.
Who called whom, when, and for how long; all the information will be auto-attached to the right record.
Caller ID to identify who is calling for both mobile and desktop.
Optional recordings & AI summaries to speed follow-up.
Team-wide visibility: missed calls can be quickly attended to via a shared callback queue.
Outcome: cleaner data, better follow-through, measurable boost in conversion.
Use Caller ID on mobile-sourced calls to recognize registered customers instantly.
Name & registered details pop up when the phone rings.
Faster service, fewer mistakes, and higher repeat customers.
Outcome: shorter handle times, happier and loyal customers.
Mobile-first coverage: SIM & WhatsApp Business activity captured on the user’s device.
Zero friction: install once, keep the same number and apps.
Quicker Impact: higher missed callbacks, higher answer rates, better CRM hygiene, and richer AI insights.
OEM / White-label: your brand, your pricing.
Co-sell / Referral: you introduce; we implement; we both win.
Embedded feature: add mobile call visibility to your existing tiers.
Markus Tandefelt
Lauri Hyry
Salesforce user since 2010
Alex Ursu
Book a demo now and find out how the Inbound Callback Solution by Salestrail turns missed calls into leads. Be quicker, monitor more, and impress customers each time.
Fredrikinkatu 33,
00120 Helsinki, Finland
Maria Sundström
Call :+358 40 768 3813
Email: maria.sundstrom@liid.com