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Use Cases

How Salestrail turns mobile, WhatsApp & desktop call data into actionable insights.

AI & speech analytics

Feed complete call coverage into your models (incl. mobile/SIM & WhatsApp)

 

  •       Close the blind spot: desktop/VoIP alone doesn’t capture the full picture. Many calls happen over SIM & WhatsApp Business.
  •       Richer datasets → greater accuracy in summaries, sentiment & topics.
  •      Call recordings + metadata delivered reliably.

 

Outcome: stronger data quality, more compelling ROI stories, and happier customers.

CRMs & Vertical Platforms

Give every contact/deal the authentic call timeline—no manual logging

 

  •      Auto-log who called whom, when, and for how long—attached to the right CRM record
  •      Caller ID for mobile & desktop
  •      Optional recordings + AI summaries
  •      Shared callback queue for missed calls


Outcome: cleaner data, better follow-through, higher conversion.

 

 

Caller ID - Caller recognition

Use Caller ID on mobile-sourced calls to identify registered customers instantly

 

  •      See name & registered details as the phone rings
  •      Deliver faster service with fewer errors
  •      Identify VIPs or urgent accounts instantly
  •      Boost repeat business with personalized handling


Outcome: shorter handle times, happier and more loyal customers.

 

 

Use cases AI & speech analytics

Why partners choose Salestrail

  • Mobile-first coverage: SIM & WhatsApp Business activity captured on the user’s device.

  • Zero friction: install once, keep the same number and apps.

  • Quicker Impact: higher missed callbacks, higher answer rates, better CRM hygiene, and richer AI insights.

Partner models

  • OEM / White-label: your brand, your pricing.

  • Co-sell / Referral: you introduce; we implement; we both win.

  • Embedded feature: add mobile call visibility to your existing tiers.

Partner models-inner page

How can I get started with call recording?

Let's Schedule a Demo

Honestly, I don't understand why everyone isn't using Salestrail. Why waste time logging calls manually when you can automate the entire process? With Salestrail, our call data flows seamlessly into HubSpot, unlocking powerful insights, and I just love that we can make calls with our regular mobile number—it's a game changer for our sales team!
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Markus Tandefelt

In addition to an innovative mobile application, we are very satisfied with the level of customer service and their genuine interest in responding to our requests. The best Salesforce experience so far!
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Lauri Hyry
Salesforce user since 2010

 Previously, we did not know the exact talk time a sales manager spent on the phone with our customers. Our customer base grew by 10x during the pandemic and the telesales team grew along similar lines. It was obvious that we just couldn’t continue logging calls manually anymore”.
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Nilesh Raj
Business Manager at Airblack
"Salestrail is the kind of solution that hits you like a breath of fresh air after researching dozens of solutions, each clunkier or more expensive than the last. Making something easy to operate, integrate, and understand is incredibly challenging, and Salestrail has mastered this perfectly. It's a rare combination of simplicity and power that stands out in today's overcrowded market."
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Alex Ursu

Ready to See It in Action?

Book a demo now and find out how the Inbound Callback Solution by Salestrail turns missed calls into leads. Be quicker, monitor more, and impress customers each time.