HELP: Issues with CRM Integrations
If your CRM integration is set up but something isn't working correctly, check out the relevant article below.
- Calls are not appearing in my CRM
- The Integration Log is showing red dots
- A call failed because "No match results found"
- My integration keeps disconnecting
- A user's calls are not syncing but others are
- Calls are logging to the wrong record
- Duplicate records in my CRM
- I can't connect my CRM integration
- I get an OAuth Error
- I connected my Salesforce but the integration still says Login
- Recordings are not appearing in my CRM
- I replayed a call but it still didn't log
- I need calls logged to a deal or opportunity
- I need to log calls even when there is no matching contact
If you have worked through everything above and it's still not working, contact support@liid.com