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What is Salestrail?

Salestrail is a mobile call tracking tool that logs, records, and analyzes SIM and Whatsappsales calls from your cell phone and syncs them to your CRM.

What is Salestrail?

Salestrail is a mobile call tracking solution for sales teams. It automatically logs and analyzes calls made from your phone — SIM/GSM, WhatsApp and Whatsapp Business calls — and syncs that data to your CRM.


How it works

Salestrail has three components that work together:

  • Mobile app — tracks call activity from your device
  • Call recording app (Android only) — records calls on devices that don't support native recording, and enables WhatsApp call recording
  • Dashboard — provides a centralized view of all call data, analytics, and team activity

Key features

  • Automatic call tracking — SIM/GSM calls on Android are tracked automatically from the native dialer. On iPhone, calls must be made from within the Salestrail app to be tracked.
  • WhatsApp call tracking — available on Android only
  • Call recording — available on Android only, depending on device capabilities
  • Centralized dashboard — all call data, activity logs, and performance insights in one place
  • CRM integrations — Salesforce, HubSpot, LeadSquared, Zoho, GoHighLevel and Microsoft Dynamics
  • API support — push and pull APIs for custom integrations
  • Team & user management — role-based access and visibility across your team

What Salestrail is not

Salestrail is not a VoIP solution or cloud telephony. You keep your regular mobile number and network — Salestrail tracks, logs, and analyzes your calls without routing them through the internet.


Availability

Salestrail works in all countries. Huawei devices without Google Play Services require a manual APK installation — contact support@liid.com for help with this.