Setting Up Call Recording on Devices with a Built-In Recorder (For Users in India, Indonesia, and Russia)

If your device has a built-in call recorder, which is usually the case on devices in India, Indonesia and Russia, you might be able to use the device's built in recorder as a recording source and Salestrail will just pick up the recording and store ot on the Salestrail app and in the dashboard.

To determine whether you can use your built-in recorder as a recording source, you first need to determine whether your phone uses it's native dialer or a Google dialer. If your phone has a native dialer, you will be able to use the inbuilt recorder as the source for Salestrail, but if your device has a Google dialer, you will not. This is due to the fact that the call recording storage isn't accessible on phones with Google dialers.
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To determine whether your device has a Google dialer, please follow the steps in this article:
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​Phones using a native dialer

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If your phone has it's own native dialer (not a Google dialer) please follow the steps in this article to set up call recording on your device:

or watch this video. https://calls.salestrail.io/BuiltInRecorderVideo

​Phones using the Google dialer
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If your phone has a Google dialer, please follow the steps in this article to set up call recording on your device: 
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If you are unsure of whether you have a built-in recorder on your device, please check this article: