Hi you, how are things going these past few days? If everything feels fuzzy and dizzy, that’s normal. For the first time ever, everyone is muddling through this curtain of uncertainty together.
But if we speak up our struggles and share useful tips, this scary ride will be more of a learning curve than a nasty fall to the bottom. That’s why we wanted to write this blog and share our learnings in adapting to the “new normal” in our sales department.
According to the McKinsey report, “large-scale quarantines, travel restrictions, and social-distancing measures drive a sharp fall in consumer and business spending until the end of Q2, producing a recession.”
Coupled with valid concerns about friends and family’s health conditions and financial insecurity, this means the difficulties salespeople are encountering are specific in these ways:
It’s an understatement to say that everyone is stressed out by now. But more than ever, now is the time to double down on healthy habits, calm and kindness towards yourself and others.
Everyone is going through a hard time, but that doesn’t mean that we should just sit around, wait until someone else tells us what to do. Acting fast is a key element in any crisis situation, here the steps we recommend every sales team to go through:
👉 Check for the industries that are least exposed to the Covid-19 pandemic.
👉 Reach out to your clients, with a relevant, empathetic message
"Hi, there is no doubt that this is a very difficult time for all of us. And I'd like to make sure that we've done our best to support your business. Is there thing else we can do to help you and your team?"
👉 Anticipate future objections - these might include:
Yes, the reasons and circumstances sound helpless. But if you take a step back and view it as mere objections in any business, why would you stop closing the deals?
👉 Support buyer decision-making by sharing relevant, supporting materials & resources
👉 Be creative in ways to help your prospects and clients
This overwhelming shift requires a more agile and quick reaction to keep moving forward. Here are tools that our team swear by that would make the whole world of difference to your daily sales activities.
Sales outreach from home
Online meeting + screen sharing
Sales pitch deck
Reporting / Visualizing sales activity
The switch from physical presence to online presence can easily create slow, misaligned communication. That's why transparency and visibility of your sales activities within the team can help to maintain work morale and productivity.
Product demo video
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The story of Covid-19 pandemic is one without a clear ending. Our hearts go to those who are at the front-line frontiers, suffering physically, financially, mentally from this ❤️ . We hope this blog and Salestrail can make your work day easier. Let us know in the comment below!
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