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HTC Devices

Disable Battery Optimization for Salestrail

  1. Open Settings:

    • Access the Settings app on your HTC device.

  2. Navigate to Apps & Notifications:

    • Scroll down and tap on Apps & Notifications.

  3. Access Special App Access:

    • Tap on the three-dot menu in the top-right corner.

    • Select Special app access.

  4. Select Battery Optimization:

    • Tap on Battery optimization.

  5. View All Apps:

    • Tap on the dropdown menu that says "Not optimized" and select "All apps".

  6. Disable Optimization for Salestrail:

    • Scroll through the list to find Salestrail.

    • Tap on Salestrail and select "Don't optimize".

This process ensures that Salestrail is excluded from battery optimization protocols, allowing it to function without restrictions.

 

Enable Auto-Start for Salestrail

HTC devices may not have a dedicated Auto-Start setting for individual applications. However, you can manage background activities to ensure Salestrail runs effectively:

  1. Open Settings:

    • Access the Settings app on your HTC device.

  2. Navigate to Power:

    • Scroll down and tap on Power.

  3. Disable Fast Boot:

    • Ensure that Fast Boot is turned off, as it can interfere with background processes.

  4. Manage Background Applications:

    • Navigate to Settings > Developer Options.

    • If Developer Options is not enabled, go to Settings > About Phone and tap on Build Number seven times to enable it.

    • In Developer Options, tap on Running Services or Processes.

    • Ensure that Salestrail is allowed to run in the background and is not being restricted by any settings.

By managing these settings, Salestrail will be permitted to run in the background, ensuring uninterrupted call tracking.

Additional Recommendations

  • Disable Power Saver Mode:

    • Navigate to Settings > Power.

    • Ensure that Power Saver is turned off, as it can restrict background activities.

By following these steps, you can ensure that Salestrail operates smoothly on your HTC device, maintaining its functionality for effective call tracking and logging.