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Why Sales Teams Rely on Salestrail for Microsoft Dynamics

Effortless Mobile Call Sync

Salestrail automates Microsoft Dynamics phone call tracking on both SIM and messaging platforms, linking calls instantly to the correct contact or opportunity within Microsoft Dynamics CRM.

 

  •      Works across all mobile devices, including dual SIM setups
  •      Seamlessly logs calls under Leads, Contacts, Accounts, or any custom entity
  •      Everyone on the team sees real-time updates on interactions
  •      Operates without VoIP or CTI dependencies

 Built-In Caller Intelligence

Know who's calling before you answer.

  •      Search and identify CRM contacts directly in the Salestrail app
  •       Display Microsoft Dynamics call log names in your call history
  •       Activate caller ID to see client names as the phone rings



 

 

Save Time & Improve Productivity

  • Reduce admin work – no more manual Microsoft 365 CRM updates

  • Capture every sales call – even those made outside the app

  • Set Business Hours – choose when to track and log calls

Data-Driven Sales Insights

  • Enhance Microsoft 365 Reports with detailed call analytics

  • Optimize follow-ups by identifying the best call times

  • Share insights with Marketing, Product, or C-Suite teams

Automatic Mobile Call Logging in Microsoft Dynamics

Salestrail captures every detail you need, without lifting a finger.

  •      Tracks SIM/GSM calls and WhatsApp/WhatsApp Business conversations
  •      Logs incoming and outgoing calls in the correct Microsoft Dynamics records
  •      Automatically includes call duration, timestamp, and outcome

Salestrail's Microsoft Dynamics phone call tracking ensures that your CRM always reflects reality. No missed logs, no delays, no outdated records.

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Android Call Recording for Microsoft Dynamics

Make every conversation count with native mobile Microsoft Dynamics call recording.

  •      Record mobile carrier and WhatsApp calls with one tap or on autopilot
  •      Listen to recordings directly in Microsoft Dynamics—no switching apps
  •      Train sales reps with real examples and maintain regulatory compliance
  •      No extra software needed—runs on your default dialer and WhatsApp
  •      High-quality audio without VoIP interference

Salestrail enables Microsoft Dynamics call recording in a way that's effortless, reliable, and secure.

 

Customize It to Fit Your CRM Workflow

No two businesses are the same. Salestrail adjusts to your exact Microsoft Dynamics CRM configuration.

  •      Choose to track only matched calls—or log everything
  •      Push data to any CRM entity or custom field
  •      Handle duplicate numbers with precision matching
  •      Auto-generate Leads or Contacts from unknown calls

Custom logic? Advanced workflows? Salestrail's flexibility guarantees that your Microsoft Dynamics automatic call logging fits your pipeline, not the other way around.

 

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Real-Time Sales Call Analytics

Access visual dashboards and actionable sales insights on the fly.

  •      Track call volumes, engagement rates, and response times
  •      Discover peak hours for outbound success
  •      Compare answered vs. missed calls across teams

Salestrail enhances call monitoring Dynamics 365 with powerful analytics that sharpen your sales strategy.

How the Integration Works

Connecting Salestrail to Microsoft Dynamics takes minutes, and the impact is instant.

  •      Authorize your CRM from the Salestrail dashboard
  •      Mobile calls sync to the CRM with full metadata
  •      After each call, receive a prompt to enter notes in Microsoft Dynamics
  •      Replay recordings directly from contact or opportunity views

Salestrail makes tracking sales calls in Microsoft Dynamics automatic, complete, and friction-free.

 

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Platform Support – Android & iOS

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Android 

Get full functionality including SIM tracking, WhatsApp sync, and Microsoft Dynamics call recording.

Learn More →

ios

IOS

Enjoy seamless call logging with intelligent caller ID and Microsoft Dynamics phone call tracking.

Learn More →

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Call directly from your native dialer

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Optimize outreach with real-time performance data

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“Honestly, I don't understand why everyone isn't using Salestrail. Why waste time logging calls manually when you can automate the entire process? With Salestrail, our call data flows seamlessly into HubSpot, unlocking powerful insights, and I just love that we can make calls with our regular mobile number—it's a game changer for our sales team!”
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Markus Tandefelt

“In addition to an innovative mobile application, we are very satisfied with the level of customer service and their genuine interest in responding to our requests. The best Salesforce experience so far!”
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Lauri Hyry
Salesforce user since 2010

 Previously, we did not know the exact talk time a sales manager spent on the phone with our customers. Our customer base grew by 10x during the pandemic and the telesales team grew along similar lines. It was obvious that we just couldn’t continue logging calls manually anymore”.
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Nilesh Raj
Business Manager at Airblack
"Without Salestrail, we would not be able to see and manage sales activities that are crucial for revenue growth."
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Arshdeep Sharma

Sales Director, WhiteHat Jr

"Salestrail is the kind of solution that hits you like a breath of fresh air after researching dozens of solutions, each clunkier or more expensive than the last. Making something easy to operate, integrate, and understand is incredibly challenging, and Salestrail has mastered this perfectly. It's a rare combination of simplicity and power that stands out in today's overcrowded market."

Alex Ursu

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Salestrail

Fredrikinkatu 33,
00120 Helsinki, Finland
Maria Sundström
Call :+358 40 768 3813
Email: maria.sundstrom@liid.com
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