How do I know if my phone has a Google Dialer?

Some phones use the Google Dialer instead of a native dialer and if you are using a phone with a Google dialer, you cannot use the phone's built-in recorder as the recording source in Salestrail (use the APK instead).

If you don't know if our device is using a Google Dialer you can check this by going into your Salestrail recording settings. If you see a notification on your Salestrail App settings after you enable call recording that says NOTE: Your phone might have a Google Dialer" then most likely your device has a Google dialer.

To see devices that typically have google dialers, please see

If you have Google dialer and want to set up call recording, please follow below steps:

https://calls.salestrail.io/SalestrailAPKVideoSetup