Solutions
Monitor Sales Calls
Manage Inbound Calls
For CRMs & Platforms
Features
Call Monitoring
Record Calls
Track Whatsapp Calls
Reporting & Analytics
Team Reports
CRM Integration
API & Webhooks
Caller ID
Mobile App
Why Salestrail
What is Salestrail
Platform Overview
Quality & Reliability
Salestrail vs Cloud calls
Salestrail for Android
Salestrail for iOS
Pricing
Resources
Blog
Success stories
Videos
Report an Issue
Knowledge Base
Solutions
Monitor Sales Calls
Manage Inbound Calls
For CRMs & Platforms
Features
Call Monitoring
Record Calls
Track Whatsapp Calls
Reporting & Analytics
Team Reports
CRM Integration
API & Webhooks
Caller ID
Mobile App
Why Salestrail
What is Salestrail
Platform Overview
Quality & Reliability
Salestrail vs Cloud calls
Salestrail for Android
Salestrail for iOS
Pricing
Resources
Blog
Success stories
Videos
Report an Issue
Knowledge Base
Menu
Solutions
Monitor Sales Calls
Manage Inbound Calls
For CRMs & Platforms
Features
Call Monitoring
Record Calls
Track Whatsapp Calls
Reporting & Analytics
Team Reports
CRM Integration
API & Webhooks
Caller ID
Mobile App
Why Salestrail
What is Salestrail
Platform Overview
Quality & Reliability
Salestrail vs Cloud calls
Salestrail for Android
Salestrail for iOS
Pricing
Resources
Blog
Success stories
Videos
Report an Issue
Knowledge Base
Setting Up the Salestrail Call Recorder
Open the Salestrail Recorder App → Grant all requested permissions.
Tap Enable Accessibility Service → press the pink button → tap Download.
If Salestrail Recorder is grayed out, go back → tap Battery Setting.
In App Info:
Tap three dots → Allow restricted permission.
Go to Battery usage → Allow background activity (may appear as Unrestricted or Unoptimized).
Disable “Manage app if unused.”
Return to Accessibility Settings → enable Salestrail Recorder (don’t enable shortcut).
To record WhatsApp or WhatsApp Business calls, tap the pink button for Notification Access, search Salestrail Recorder, and enable it.
Return to app → setup complete for SIM and WhatsApp calls.