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Key Features & Benefits of Salestrail for Zoho CRM

Mobile Call Tracking Made Simple

  • Automatically log calls from Android & iOS and match with the corresponding numbers in your CRM, ensuring they’re recorded in the right place.

  • Calls will be logged under the right Lead, Contact, Account, Opportunity or any other Zoho Entity you like Salestrail to log calls to.

  • Everyone involved with a Contact get immediate access to the most up-to-date information

  • Works without VoIP or external dialers

  • Supports dual SIM tracking for business & personal numbers

 In-App CRM Search & Caller ID

  • Search Zoho CRM Leads & Contacts inside the Salestrail app

  • View CRM contact names in your call logs & analytics dashboard

  • Caller ID for Zoho - Identify callers instantly before picking up

Save Time & Improve Productivity

  • Reduce admin work – no more manual Microsoft 365 CRM updates

  • Capture every sales call – even those made outside the app

  • Set Business Hours – choose when to track and log calls

Data-Driven Sales Insights

  • Enhance Microsoft 365 Reports with detailed call analytics

  • Optimize follow-ups by identifying the best call times

  • Share insights with Marketing, Product, or C-Suite teams

Auto-Log Mobile Calls to LeadSquared

Salestrail captures every important call detail so you always have up-to-date call records inside LeadSquared.

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Call Recording for LeadSquared (Android Only)

Ensure high-quality sales conversations by automatically recording calls and storing them in LeadSquared.

  • Record SIM & WhatsApp Calls – Choose to record calls automatically or manually

  • Access Recordings in LeadSquared – Replay important sales conversations

  • Improve Training & Compliance – Monitor and review sales interactions

  •  No Additional Apps Required – Works with your native dialer and WhatsApp

  • Crystal-Clear SoundReliable call recordings without VoIP distortion

 

Customize Salestrail to Fit Your Zoho Workflow

Salestrail seamlessly adapts to your Zoho setup, ensuring that only the data you need is captured, organized, and pushed into the right fields—exactly how you want it.

  • Fully customizable call logging

  • Choose which calls get logged—only matched contacts or all calls

  • Select where the data goes—Leads, Contacts, Opportunities, Cases, or custom fields

  • Handle duplicate phone numbers with smart matching & data cleanup

  • Auto-create new records for unknown numbers—generate Leads, Contacts, or any custom Zoho entity


Custom Zoho Setup? No Problem!


If you've customized your Zoho fields, workflows, or processes, Salestrail can adapt to match your system. Whether your sales data is messy, duplicated, or scattered, we ensure accurate logging and organization.

Your Microsoft 365 CRM, your rules— Salestrail works the way you need it to. 

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Get Real-Time Call Analytics

Salestrail’s cloud-based dashboard gives you actionable insights into:

  • Total calls made & received

  • Answered vs. unanswered calls

  • Call duration & frequency

  • Best call times for engagement

Use Zoho reports to analyze sales calls, track team performance, and optimize sales strategies.

How Salestrail’s Zoho Integration Works

  • Enable Integration – Connect Salestrail to your Zoho account

  •  Auto-Sync Call Data – Calls are automatically logged under the right Lead, Contact, Account, or Opportunity

  • Instant Notifications – After each call, get a Zoho prompt to add notes

  • Call Recording Links – Access recordings directly from Zoho records

Pro Tip: Use Caller ID for Zoho to identify clients instantly before answering!

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Is your team using Android or iOS?
Read more about the platform specific differences

Gain actionable insights, elevate customer conversations, and drive more conversions

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Keep your existing number

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Call from the native dialer – On Android

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Call recording for added value

How can I get started with call recording?

Let's Schedule a Demo

Honestly, I don't understand why everyone isn't using Salestrail. Why waste time logging calls manually when you can automate the entire process? With Salestrail, our call data flows seamlessly into HubSpot, unlocking powerful insights, and I just love that we can make calls with our regular mobile number—it's a game changer for our sales team!
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Markus Tandefelt

In addition to an innovative mobile application, we are very satisfied with the level of customer service and their genuine interest in responding to our requests. The best Salesforce experience so far!
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Lauri Hyry
Salesforce user since 2010

 Previously, we did not know the exact talk time a sales manager spent on the phone with our customers. Our customer base grew by 10x during the pandemic and the telesales team grew along similar lines. It was obvious that we just couldn’t continue logging calls manually anymore”.
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Nilesh Raj
Business Manager at Airblack
"Without Salestrail, we would not be able to see and manage sales activities that are crucial for revenue growth."
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Arshdeep Sharma

Sales Director, WhiteHat Jr

"Salestrail is the kind of solution that hits you like a breath of fresh air after researching dozens of solutions, each clunkier or more expensive than the last. Making something easy to operate, integrate, and understand is incredibly challenging, and Salestrail has mastered this perfectly. It's a rare combination of simplicity and power that stands out in today's overcrowded market."

Alex Ursu

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